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Our services

We specialise in creating custom software solutions that are tailored to meet the unique needs of our clients. Our team of experienced engineers and designers has a wealth of knowledge in creating sophisticated software applications that are robust, reliable, and secure.

Digital Strategy & Consulting

Whether you are embarking on a new digital strategy or evolving your existing strategy, Vidatec will partner with you to bring confidence, energy and innovation to support creation and delivery of your plan.

From opportunity identification, digital roadmap ideation, customer and market research and technical consultancy, Vidatec are your trusted partner to help you make the right data-driven decisions for your organisation.

Our services include:

  • Customer & end-user research
  • Market research
  • Web and mobile performance audits
  • Technical architecture reviews
  • Product & Proposition definition
  • Product Roadmap definition
  • Accessibility compliance reviews

Want to manage your digital development in-house? Find out how our Embedded Teams are helping Vidatec clients accelerate their technology projects with engineers to support your existing team.

Mobile Application Development

At Vidatec we have a wealth of experience launching compelling mobile apps for clients that engage, support and delight their audiences.

Mobile is part of our DNA. With our NHS Couch to 5K app having been downloaded by over 885k users during the pandemic, we’re passionate about bringing big ideas to small screens.

Our use of the React Native development framework allows our clients to target audiences on both iOS and Android cost-effectively with a single codebase. We also have core competencies in native iOS and Android development. Our experience with third-party APIs and platform integrations enables us to create powerful data-driven applications.

Web Application Development

As a custom web application developer, we use a wide range of frameworks, languages, and technologies to deliver projects of any scale or complexity.

For Vidatec clients, we’re a trusted technical partner, providing infrastructure and cloud-native applications that scale cost-effectively as audiences grow.

Our core specialisms include:

  • Amazon Web Services
  • Microsoft Azure Cloud
  • React JS, Node JS and TypeScript
  • Third-Party Platform & API integration
  • Agile development
  • Serverless applications
  • Hosting & infrastructure management
  • Content Management Systems including Headless CMS
  • Integrated web and mobile platforms
  • App development for Microsoft Teams
  • Test automation
  • Streaming media and eLearning solutions

Customer Experience Design

Our team of user experience (UX) designers work in close partnership with our developers to create intuitive, user-friendly applications.

Our comprehensive design process includes:

  • Discovery workshops
  • Feature definition & product roadmaps
  • User/audience research
  • Design concepts
  • Rapid prototyping
  • End-user testing and usability reviews
  • Compliance with industry accessibility standards
  • Review and audit of existing digital solutions
  • Analytics review and design-by-data

We apply our design thinking, technology background, and understanding of human behaviour to deliver engaging products, platforms and experiences.

Comprehensive Support

While modern applications can be simple to use, behind the scenes there can be a complex array of microservices, APIs and other backend services, meaning a lot of things can potentially go wrong. 

Our support team safeguards your web or mobile solution’s entire eco system giving you peace of mind, reducing downtime and ensuring high availability. Our clients know their brand is in safe hands with access to technical expertise and a dedicated support ticketing system for full visibility, alongside chat and email communication. We also provide a bi-annual service review to optimise our service to meet your needs.

Embedded Expertise

The rapid growth of the technology sector has created challenges when sourcing development talent. For this reason, we offer clients the flexibility of building their own team using our embedding expertise service.

Use our embedded expertise service to quickly spin up project teams for new digital initiatives, using a combination of your in-house staff augmented with our experienced development professionals. This model enables you to retain control and direction of your initiatives, while ensuring flexibility on contract duration.

Digital Evolution

Whether you’ve just begun your digital transformation journey, or are looking to build on your current technology capabilities, our Digital Evolution service can help you accelerate your vision. 

Our Digital Evolution service includes a health-check for your digital offering, helping you analyse effectiveness of your platforms, channels and customer touch-points to help focus spend where its most effective. 

Our embedded expertise service helps our customers to augment their teams with development and design talent. This helps them address industry talent shortages to accelerate their in-house technology projects, while ensuring control of their initiatives. 

At Vidatec we act as an enabler for our customers’ growth, helping them develop technology solutions that delight their audiences and deliver measurable business impact. 

Our Digital Evolution service includes: 

  • Digital strategy recommendations to help you leapfrog your competition with new products, features and capabilities 
  • Identification of user experiences bottlenecks and accessibility challenges, removing barriers for your staff and enhancing your customer experience 
  • Recommendations for optimising your technology spend through platform consolidation or integration with third-party platforms and APIs 
  • Technology talent to help you accelerate your digital projects  

Get in touch today to hear how we can accelerate your digital objectives. 

The Vidatec Way

We work with our clients in a unique way strategic partnership, and can support you throughout the process, or as and when you require.

Loop

Mobile & Web Strategy

Rapid Prototyping

Optimise

Build

Support

Mobile & Web Strategy

Our talented team invest in understanding your brand, customers and digital ambition. Getting under the skin of your current approach and challenges helps us map out the ultimate experience for your users.

Rapid Prototyping

We can shape and develop your ideas using interactive screens to fully functional prototypes with the aim to validate your minimum value proposition (MVP) before development can begin. Validating with user testing and usability audits where AA compliance is required.

Optimise

Monitoring and managing performance of the application is key to increasing user adoption and improving the user experience.

Build

Using the very latest in technology we develop customised solutions to meet your unique end-user needs as well as your in-house technical requirements and capability. We make sure delivery and implementation is seamless.

Support

Our support team safeguards your web or mobile solution’s entire eco system giving clients peace of mind reducing downtime and ensuring high availability.

Core Technologies

  • Web Development
  • API Integrations
  • CMS
  • eCommerce Development
  • App Development
  • Progressive Web App Development
  • Mobile App Development
  • IoT
  • Mobile Device Management
  • Cloud & Hosting
  • Amazon Web Services
  • Azure Services
  • Google Cloud including Firebase Analytics
  • Cross browser & device testing

Our approach

We take the stress out of managing your project and ensure its fit for release.

Our team of mobile app designers and developers start by understanding your business needs and digital goals, exploring your personas and key target audience needs and values. The aim to create an exceptional end-user experience.  Our technical support team will be here to help beyond delivery, with a bi-annual review designed to help keep your app up to date and performing well – key to retaining your user base.

Industries we work with

Working with clients from all walks of life and all sectors, we’ve built up quite a vast knowledge of the app and web landscape. And we can bring that to your digital experience project – regardless of the industry you operate in or your user base.

What our clients say

Vidatec have helped us get beyond the technology providing innovative solutions architecture as well as the essential business logic we now rely on for the Capture app to deliver exceptional performance. Which means our partners can continue to deliver value and service our 750,000 investors remotely. We truly value the trusted partnership we have built up with Vidatec over the years, we continue to collaborate and deliver as one team.

Matt Hall, Head of Digital Experience

From design stage to go-live, the team at Vidatec have brought our vision to life. They built a platform that is versatile, unique, and ever-improving.

We are delighted to have worked with Vidatec on the launch of our new platform and would recommend them to anybody.

Caroline McKenna, CEO/Founder

The ‘Caring Together’ app that Vidatec co-designed with us was produced following a very rapid development process, and all managed with online meetings during lockdown. We had regular and very helpful catch-up meetings to ensure my team were kept informed of progress and timelines.

Vidatec’s approach was incredibly impressive.

Dr Liz Forbat, Associate Professor, Faculty of Social Sciences

The results are fantastic; a really convenient, easy-to-use package of resources with just the right levels of gamification for young people and clear management for coaches. The app also encourages parents and guardians to interact with their children’s experiences and progress – which leads to increased junior membership and hopefully a few more adults joining golf clubs too!

Calum McPherson, Founder & Managing Director

They have always been a pleasure to work with; friendly, prompt, creative and communicative throughout. Never flummoxed and always ready with a solution, I’d highly recommend to anyone looking for excellent, high-quality online development.

Luke Neima, Digital Director

Vidatec helped us to develop Explore at pace – from drawing board to beta testing in just a few weeks – with a laser focus on delivering a great user experience for busy front-line workers. Their agility, commitment to working in partnership and iterative approach was exactly what this project needed.

Ross Esplin, Insights Customer and Digital Director

It has been fabulous to work with an outside company and they have really inspired us. They’ve focused on making sure that the system is bespoke; that we really have exactly what we need.

Carol Herity, Customer Services & Relationships Manager

Vidatec has been developing and supporting our digital surveying solution for over 3 years. We have very much enjoyed working with them and have been impressed with their professional and innovative approach. The solution they developed for us is critical to the safeguarding of the public and our reputation.

Royal Botanic Gardens,

Helping you develop digital experiences that improve lives