Financial Services: Driving a better financial future through intelligent digital innovation
At Vidatec, we design and build digital solutions that help financial services providers strengthen relationships, enhance engagement, and deliver genuine value.
The Changing Financial Landscape
Financial services are undergoing a rapid transformation driven by shifting customer expectations, digital innovation, and regulatory change. People now demand real-time access, personalised insights, and complete transparency when managing their finances.
We design intuitive digital solutions that meet these expectations, creating experiences that feel personal, secure, and effortless. Whether supporting customers to save smarter, understand their investments, or access financial education, our goal is to help organisations build lasting trust through technology.
of users say trust and ease of use are the most important factors when choosing a financial app.
of consumers prefer managing their finances through digital platforms rather than in-person channels
increase in customer satisfaction for financial institutions that focus on digital experience
Industry Challenges and Opportunities
The financial services sector faces unique challenges. Customers are becoming less loyal to traditional institutions, while digital-first competitors continue to disrupt the market. Data security and compliance remain critical priorities, yet they must coexist with user-friendly design and accessibility.
There is also a growing opportunity for innovation. Financial services brands that embrace personalisation, automation, and human-centred design can set new standards for engagement and trust. By connecting complex systems with simple, elegant user experiences, Vidatec helps financial institutions create solutions that not only meet regulatory demands but also exceed customer expectations.
Our Approach — Designing for Trust, Insight, and Simplicity
At Vidatec, we combine behavioural insight, user experience design, and robust technology to create digital tools that make finance more accessible and engaging.
We begin with human-centred design, ensuring every interaction feels clear, intuitive, and empowering. Complex information is presented simply, helping users make confident financial decisions.
Through data-led personalisation, we help organisations deliver tailored insights, offers, and experiences that increase satisfaction and retention.
We focus on seamless integration, connecting digital tools with existing financial systems and APIs to deliver reliable, real-time information while maintaining the highest standards of security.
Finally, we embed accessibility and trust into every design decision, ensuring platforms meet regulatory standards while remaining inclusive and transparent for every user.
Our Work
Capture: St James's Place
Capture App, a bespoke digital solution by Vidatec that streamlines wealth management.
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Heineken: Innovation on Tap
Heineken approached Vidatec with a clear challenge: they needed a solution that would allow their customer and partner network to easily access the right marketing and sales resources from thousands of documents hosted on their existing portal.
Read MoreWhy Partner with Vidatec
We believe that technology should bring people closer together. With years of experience delivering innovative digital solutions for some of the UK’s most trusted organisations, we know how to balance creativity with empathy.
From discovery through to delivery, we collaborate closely with our clients to design tools that do more than perform a function. Our solutions build culture, drive engagement, and deliver lasting impact.
Successful Client Projects
Years of Experience
Dedicated Tech Experts
People Powered AI
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