Tourism, Travel and Leisure
Elevating Experiences Through Digital Innovation
We craft seamless, engaging digital solutions for travel, tourism, and leisure brands, enhancing every journey with hyper-personalisation. From the slopes to the shops, we help our clients deliver unforgettable, best-in-class customer experiences.
How can digital innovation help you?
Improve Customer Experience
Elevate the customer journey by offering intuitive and seamless digital solutions. By integrating cutting-edge technologies, you can enhance booking processes, provide real-time information, and create engaging, personalised experiences that leave lasting impressions.
Add a Personal Touch
According to McKinsey, the modern customer doesn’t just want personalisation – they demand it. Those that excel at personalisation generate 40 percent more revenue from those activities than average players. Use personalisation to deliver exactly what your customers want, when they want it.
Join the AI Revolution
We’ve been helping our customers re-architect their business and digital estates for the AI age. Leverage AI to stay ahead of the competition, from AI-driven decision-making to virtual concierge chatbots.
Unlock Your Potential
Technology in tourism & lesuire provides data-driven insights, using advanced analytics to track tourist activities, resource use, and environmental impact. We’ve helped clients build platforms to monitor and measure these factors, promoting sustainable practices.
Register for our Next 30-Minute Expert-Led Mobile App Webinar
Hear directly from our CTO, Nick Welch and Tommy Doherty as they explore how today’s platforms can make it faster, easier, and more cost effective to deliver personalised digital experiences that keep guests coming back.
Read More of Our Latest Insights on Mobile Apps & Guest Experience
Want more practical insights from our tech team? We regularly share real-world lessons from building AI solutions, developing apps, helping businesses transform digitally, and tackling challenges across different industries.

How Mobile Apps Boost Guest Loyalty in Hospitality
In this blog, we break down the critical role mobile apps play in boosting loyalty and revenue, with practical steps you can put into action straight away. If you’re looking to strengthen loyalty, increase revenue, and avoid the pitfalls of clunky digital systems, this is a good place to start.
Who we work with
TUI Crystal Ski Explorer
The Crystal Ski Explorer app connects skiers with the information they need to hit the slopes, where and when they need it.
Read MoreBicester Village Guest App
Vidatec is proud to have been part of this journey, working closely with Value Retail to deliver a digital solution that enhances the luxury retail experience at every stage. As a result, both the guests and the business have seen tangible benefits, ensuring that Bicester Village remains a premier destination for discerning shoppers.
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