Tourism, Travel and Leisure – Elevating Experiences Through Digital Innovation
We craft seamless, engaging digital solutions for travel, tourism, and leisure brands, enhancing every journey with hyper-personalisation. From the slopes to the shops, we help our clients deliver unforgettable, best-in-class guest experiences.
The Future of Travel Is Digital
Today’s travellers expect more than just seamless bookings, they want unforgettable, personalised experiences. From pre-trip planning to post-stay engagement, technology now defines how brands build loyalty and emotional connection.
At Vidatec, we help tourism, travel, and leisure businesses harness digital innovation to transform the way people explore the world. Whether you’re enhancing guest engagement, enabling smarter operations, or creating new revenue streams, we turn complex journeys into simple, human-centred experiences.
% of travellers say technology improves their trip experience.
% of travel companies are increasing investment in mobile and AI experiences
% of leisure travellers expect personalised recommendations from digital platforms
Industry Challenges & Opportunities
The travel and leisure landscape is evolving rapidly, and digital transformation is now essential to staying ahead. Travellers crave unique, personalised experiences, yet delivering these consistently across multiple touchpoints can be complex.
At the same time, guests are increasingly drawn to brands that demonstrate responsible, transparent, and sustainable practices. Behind the scenes, operational challenges — from staff scheduling to customer data management — demand smarter, more connected systems.
The opportunity? Intelligent digital platforms that make exploration effortless and meaningful. That’s where Vidatec comes in.
Our Approach: Creating Seamless Journeys
At Vidatec, we combine behavioural insight, user-centred design, and cutting-edge technology to craft digital solutions that enrich every moment of travel.
Our approach begins with a deep focus on human-centred design; putting guests first to create experiences that truly delight, whether that’s a destination app, loyalty platform, or interactive service tool.
We then harness the power of AI-driven hyper personalisation to deliver intuitive, relevant experiences, from smart itinerary recommendations to real-time updates that adapt to each user’s journey.
Behind the scenes, we ensure seamless integration with existing systems and third-party platforms, enabling smooth data flow and operational efficiency across your entire ecosystem.
Our Work
TUI Crystal Ski Explorer
The Crystal Ski Explorer app connects skiers with the information they need to hit the slopes, where and when they need it.
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Bicester Village Guest App
Vidatec is proud to have been part of this journey, working closely with Value Retail to deliver a digital solution that enhances the luxury retail experience at every stage. As a result, both the guests and the business have seen tangible benefits, ensuring that Bicester Village remains a premier destination for discerning shoppers.
Read Moreincrease in mobile engagement across travel clients
improvement in guest satisfaction scores
users enjoying travel and leisure experiences powered by Vidatec
Loyalty Unlocked: The Power of Mobile Apps in Hospitality
Hear directly from our CTO, Nick Welch and Tommy Doherty as they explore how today’s platforms can make it faster, easier, and more cost effective to deliver personalised digital experiences that keep guests coming back.
Read More of Our Latest Insights on Mobile Apps & Guest Experience
Want more practical insights from our tech team? We regularly share real-world lessons from building AI solutions, developing apps, helping businesses transform digitally, and tackling challenges across different industries.
How Mobile Apps Boost Guest Loyalty in Hospitality
In this blog, we break down the critical role mobile apps play in boosting loyalty and revenue, with practical steps you can put into action straight away. If you’re looking to strengthen loyalty, increase revenue, and avoid the pitfalls of clunky digital systems, this is a good place to start.