UX Strategy Agency

With over 15 years of experience delivering digital products for global brands, Vidatec is one of Glasgow’s leading UX strategy agencies. We help organisations turn user insight into clear, evidence-driven product direction. Our UX strategy services align user needs with business goals to create digital experiences that deliver measurable value.

What Is UX Strategy?

UX Strategy connects customer insights, business goals, and product vision to ensure that every design decision drives impact. It’s the foundation for building digital products that work for users—and grow with your organisation.

Read our insights on Human-Centric Digital Experiences. 

Why Work With a UX Strategy Agency?

A strategic UX approach helps you:

  • Reduce product risks

  • Validate ideas before development

  • Improve user satisfaction and retention

  • Increase conversions and engagement

  • Align stakeholders around a shared product direction

The result? Smarter product decisions and better customer experiences.

Schedule a Discovery Call

 

Team working black and white

Our UX Strategy Process

1. Discovery & Alignment

Define goals, expectations, challenges, and KPIs.

2. User Insight Deep Dive

Research user needs to reveal opportunities and remove assumptions.

3. Strategic Vision & Roadmap

Translate insight into a clear direction and sequenced plan.

4. Experience Framework

Define how the product should function, feel, and deliver value.

5. Validation & Continuous Improvement

Test early, measure impact, and refine based on data.

What can The Masters App teach us about immersive UX?

Experience Design Strategy

Our Experience Design Strategy is a core part of our UX strategy services, shaping how your product should work, feel, and guide users from start to finish. As a specialist UX strategy agency, we use research insights to define information architecture, user flows, navigation, and interaction principles. This user experience strategy creates a clear blueprint for design and development, ensuring every step is intuitive, consistent, and aligned with real user needs—resulting in a smoother, more engaging digital experience.

Why Vidatec?

With 15+ years of experience, we’ve successfully guided hundreds of clients through complex challenges. We take a human-centred, collaborative approach that ensures solutions are effective and adopted. We’re proud to be part of Glasgow’s growing design and technology community, combining creativity and technical excellence to help businesses design with purpose.

Find more here about who we are, and what we do. 

Want more insights on all things UX, AI and more? Check out our Tech Talks Webinar Hub.

Successful Client Projects

Years of Experience

Dedicated Tech Experts

What does a UX strategy agency do?

We help organisations understand users, define product direction, and create research-driven roadmaps that guide design and development.

How long does UX strategy take?

Typically 4–10 weeks depending on research depth and product complexity.

What deliverables will we receive?

User insights, personas, journey maps, UX roadmaps, experience principles, AI strategy, and validation plans.

Do you provide UX strategy for existing products?

Yes—we audit and optimise existing digital experiences to drive performance and growth.

Some Work We’ve Designed

Vidatec has partnered with startups, enterprises, and public-sector organisations. Our solutions are human-centred, scalable, and designed to deliver real outcomes.

Take a look at some of the projects we’ve brought to life:

Public Health England

Couch to 5k

C25K has by far been the most successful app with users. Designed to turn anyone into a runner in just 9 weeks, the app provides a narrated training programme to build up confidence and ability.

Our in-depth knowledge and expertise in building web and mobile apps that drive positive habit behaviours with the end-user, really came to the fore in this project.

Value Retail

Bicester Village

Vidatec is proud to have been part of this journey, working closely with Value Retail to deliver a digital solution that enhances the luxury retail experience at every stage.

St James Place

Wealth, Captured: SJP’s Seamless Digital Shift.

The Capture App, a bespoke digital solution developed in close partnership with Vidatec

Our Industry Focus

We recognise that every industry has its unique challenges and opportunities when it comes to leveraging technology. That’s why we’re passionate about partnering with organisations across various sectors to tailor solutions that address their specific needs and drive real impact. Discover how our expertise and innovative approach can propel your organisation forward in an ever-evolving digital landscape.

What Else Can We Help You With Today?

Browse our other services to see what else our friendly, experienced team can do to drive better experiences for your organisation.

Ready to unlock the potential in your business? Let’s explore tailored strategies and solutions that turn complex challenges into practical, measurable outcomes.

 

We don’t believe in one-size-fits-all solutions. Instead, we craft custom experiences tailored to your specific needs and industry challenges.

So get in touch with us to discuss how we can help you transform your ideas or products into impactful digital experiences.

Tommy Doherty

Tommy Doherty

Client & Strategic Partnerships Director