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Working with Ambitious Brands to Deliver Digital Products

Complexity made simple through a flexible partnership, accelerating digital ambitions.

What we do

We partner with businesses to build digital products, scale dedicated tech teams and solve the most complex of technology challenges.

From embedded teams, mobile and web app development, systems integrations and more, we use proven processes to deliver at pace.

Why us?

People are at the heart of everything we do. We have been delivering successful digital products for over 15 years and work with some of the most recognisable brands.

Our amazing team of experts focus on building long lasting relationships through truly understanding your unique business challenge and creating optimal solutions.

We help clients

  • 1. Increase Revenues
  • 2. Reduce Cost
  • 3. Manage Risk
  • 4. Improve customer and employee experience
  • 5. Reduce Technical Debt

What our clients say

From design stage to go-live, the team at Vidatec have brought our vision to life. They built a platform that is versatile, unique, and ever-improving.

We are delighted to have worked with Vidatec on the launch of our new platform and would recommend them to anybody.

Caroline McKenna, CEO/Founder

Vidatec have helped us get beyond the technology providing innovative solutions architecture as well as the essential business logic we now rely on for the Capture app to deliver exceptional performance. Which means our partners can continue to deliver value and service our 750,000 investors remotely. We truly value the trusted partnership we have built up with Vidatec over the years, we continue to collaborate and deliver as one team.

Matt Hall, Head of Digital Experience

The ‘Caring Together’ app that Vidatec co-designed with us was produced following a very rapid development process, and all managed with online meetings during lockdown. We had regular and very helpful catch-up meetings to ensure my team were kept informed of progress and timelines.

Vidatec’s approach was incredibly impressive.

Dr Liz Forbat, Associate Professor, Faculty of Social Sciences

Vidatec helped us to develop Explore at pace – from drawing board to beta testing in just a few weeks – with a laser focus on delivering a great user experience for busy front-line workers. Their agility, commitment to working in partnership and iterative approach was exactly what this project needed.

Ross Esplin, Insights Customer and Digital Director

The results are fantastic; a really convenient, easy-to-use package of resources with just the right levels of gamification for young people and clear management for coaches. The app also encourages parents and guardians to interact with their children’s experiences and progress – which leads to increased junior membership and hopefully a few more adults joining golf clubs too!

Calum McPherson, Founder & Managing Director

It has been fabulous to work with an outside company and they have really inspired us. They’ve focused on making sure that the system is bespoke; that we really have exactly what we need.

Carol Herity, Customer Services & Relationships Manager

Vidatec has been developing and supporting our digital surveying solution for over 3 years. We have very much enjoyed working with them and have been impressed with their professional and innovative approach. The solution they developed for us is critical to the safeguarding of the public and our reputation.

Royal Botanic Gardens,

Our services

Helping you develop digital experiences that improve lives

Industries we work with

We work with clients across a range of industry sectors, all at varying stages of their digital transformation.

Helping you develop digital experiences that improve lives

Food & Beverage

Digital Transformation is offering new solutions for greater transparency and healthier options for consumers.

Working with the Food & Beverage industry

Big trends challenging this sector include regeneration, upcycling, biodiverse and organic farming. It will see food production continue to rise per consumer demand; so speed-to-market, quality control and safety must all be a part of this process. The application of technology in the food and beverage industry is growing in five areas:

  • Automation
  • Sustainability
  • Personalisation
  • Experience design
  • Supply Chain

Transparency into how food is made remains a real challenge to the food businesses. With today’s instant access to information, if consumers can’t understand or find out where and how a product is made and what’s in it, they’ll be more inclined to leave it behind in search of alternative products. We believe there is a role for mobile and web solutions that can help organisations offer more transparency and healthier options for consumers.

Helping you develop digital experiences that improve lives

Education & Learning

From customer experience and operational process to creating new business models, we can help you be responsive to the market and get ahead of the competition.

Working with the Education & Learning industry

Education continues to evolve, with new trends in technology making it easier to create customised learning experiences. This allows pupils and students of different learning types to learn in the way most appropriate to them, be it through interactive games, modelling tools, video production, and so on.

Understanding the role of advanced analytics, AI and machine learning to establish individual learning offers real opportunities. We love to challenge and explore new areas for mobile and web technologies and believe that customised solutions could satisfy accessibility, security and IoT needs within education and learning environments both academic and business.

Helping you develop digital experiences that improve lives

Travel & Hospitality

Whatever stop you’re at in your digital transformation journey, we can help.

Working in Travel & Hospitality

Travel companies are looking to improve the customer experience and create a wow effect to provoke word of mouth.

Key challenges to achieve this can include:

  • Improving personalised services.
  • Lack of brand awareness.
  • An abundance of information available to consumers.

With mobile-first and mobile-only brands continuing to grow, customers can do practically anything on their phone, from checking in—to ordering room service—to unlocking the room door itself.

Within hospitality related businesses, they are discovering mobile devices fit their strategic vision, operational methods and budgets better than computers. Business owners/leaders in this sector are looking for new ways to increasing their channels of engagement and thereby opening up new methods of communication with their customers.

Helping you develop digital experiences that improve lives

Public Sector

Accelerating digital transformation in public services and the Government.

Working with the Public Sector

As technology evolves so do consumer expectations. Public-facing organisations of all kinds have no option but to adapt. Citizens, clients and customers alike demand access to services without barriers or friction. They expect digital journeys to be quick, simple and personal. Providing support to the public via digital services has rapidly become the new normal for government, health and social care bodies.

Digital progress in the public sector has been described as “painfully slow” in the past, but the challenges presented by the COVID-19 coronavirus pandemic and resulting lockdown have accelerated transformation plans.

Understanding the complexities of an organisations IT eco-system, legacy technologies, technical debt, cyber-security requirements, implications of GDPR compliance as well as how to apply and integrate new mobile & web technologies is key to ensure public services are delivered seamlessly once launched. The ability to rapidly scale the solution, provide high availability as well as being responsive to user feedback is also essential to ensure seamless roll-out to the public and key stakeholders within the community.

The ability to tailor service level agreements as well as provide on-going support for the apps with minimum to no disruption to service delivery is all part of our public service offering.

Helping you develop digital experiences that improve lives

Third Sector

How digital transformation can help you help others.

Working with the Third Sector

Digital certainly has the potential to transform the way social enterprises, voluntary groups and the charity sector works – enabling them to do more with less. It can turn the disruptive challenges of new legislation, such as the General Data Protection Regulation (GDPR), into an opportunity for example engaging with donors more closely, and providing fundraisers with a connected view of real-time information.

While this requires organisations to be open to rethinking the way they operate, the benefits of adopting mobile and web technology to help improve lives are clear:

  • Providing transparency and access to more products as consumers increasingly seek out socially responsible products.
  • Helping third sector organisations connect with communities and as well as the ability to deliver their service digitally.
  • Encouraging more volunteering through new digital platforms.
  • Support social inclusion with a wider audience engaged using mobile and web applications.

With more and more third sector organisations now depending on digital experiences in order for them to continue to support communities at a local level as well as improving people’s wellbeing.

At Vidatec, we believe in making a positive impact on the world around us – its embedded within our ethos. It motivates us to work harder with as many clients as we can to provide the much needed technical expertise as digital partner, going beyond the project and providing service all year round.

We go the extra mile to understand your vision and how to take it to the next level. We are able to translate ideas into specific designs, technical requirements and budget breakdown needed to secure funding and additional sponsors.

From design stage to go-live, the team at Vidatec have brought our vision to life. They built a platform that is versatile, unique, and ever-improving.

We are delighted to have worked with Vidatec on the launch of our new platform and would recommend them to anybody.

Caroline McKenna, CEO/Founder

Helping you develop digital experiences that improve lives

Financial Services

Cyber-security, customer-centricity and change management can all be improved with the right digital partner.

Working in Financial Services

Companies improve their customer experience in many ways—from attracting new customers to simplifying banking. During this process, customer centricity, or a clear focus on meeting customers’ needs, is key. Customer experience drives decisioning and everything.

Changes to how customers buy with new digital tools now available, organisations are looking to develop new ways to improve the customer experience and implement an approach that enables on-going optimisation and improved performance.

Technology has changed consumer behaviours beyond all recognition. As organisations strive to survive and stand-out, the ‘digital first’ model will deliver far-reaching wins for the profession. We offer our clients the ability to develop a custom built mobile and web application quickly, enabling these organisations to be responsive to market changes in consumer demand and regulatory changes.

Vidatec have helped us get beyond the technology providing innovative solutions architecture as well as the essential business logic we now rely on for the Capture app to deliver exceptional performance. Which means our partners can continue to deliver value and service our 750,000 investors remotely. We truly value the trusted partnership we have built up with Vidatec over the years, we continue to collaborate and deliver as one team.

Matt Hall, Head of Digital Experience

Helping you develop digital experiences that improve lives