Working with the Food & Beverage industry

Big trends challenging this sector include regeneration, upcycling, biodiverse and organic farming. It will see food production continue to rise per consumer demand; so speed-to-market, quality control and safety must all be a part of this process. The application of technology in the food and beverage industry is growing in five areas:

• Automation
• Sustainability
• Personalisation
• Experience design
• Supply Chain

Transparency into how food is made remains a real challenge to the food businesses. With today’s instant access to information, if consumers can’t understand or find out where and how a product is made and what’s in it, they’ll be more inclined to leave it behind in search of alternative products. We believe there is a role for mobile and web solutions that can help organisations offer more transparency and healthier options for consumers.

Working with the Education & Learning industry

Education continues to evolve, with new trends in technology making it easier to create customised learning experiences. This allows pupils and students of different learning types to learn in the way most appropriate to them, be it through interactive games, modelling tools, video production, and so on.

Understanding the role of advanced analytics, AI and machine learning to establish individual learning offers real opportunities. We love to challenge and explore new areas for mobile and web technologies and believe that customised solutions could satisfy accessibility, security and IoT needs within education and learning environments both academic and business.

Working in Travel & Hospitality

Travel companies are looking to improve the customer experience and create a wow effect to provoke word of mouth.

Key challenges to achieve this can include:

• Improving personalised services.
• Lack of brand awareness.
• An abundance of information available to consumers.

With mobile-first and mobile-only brands continuing to grow, customers can do practically anything on their phone, from checking in—to ordering room service—to unlocking the room door itself.

Within hospitality related businesses, they are discovering mobile devices fit their strategic vision, operational methods and budgets better than computers. Business owners/leaders in this sector are looking for new ways to increasing their channels of engagement and thereby opening up new methods of communication with their customers.

Working with the Public Sector

As technology evolves so do consumer expectations. Public-facing organisations of all kinds have no option but to adapt. Citizens, clients and customers alike demand access to services without barriers or friction. They expect digital journeys to be quick, simple and personal. Providing support to the public via digital services has rapidly become the new normal for government, health and social care bodies.

Digital progress in the public sector has been described as “painfully slow” in the past, but the challenges presented by the COVID-19 coronavirus pandemic and resulting lockdown have accelerated transformation plans.

Understanding the complexities of an organisations IT eco-system, legacy technologies, technical debt, cyber-security requirements, implications of GDPR compliance as well as how to apply and integrate new mobile & web technologies is key to ensure public services are delivered seamlessly once launched. The ability to rapidly scale the solution, provide high availability as well as being responsive to user feedback is also essential to ensure seamless roll-out to the public and key stakeholders within the community.

The ability to tailor service level agreements as well as provide on-going support for the apps with minimum to no disruption to service delivery is all part of our public service offering.