Knowledgebase

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Are there any additional fees or hidden fees?
We very strongly believe in providing a transparent service, with no hidden fees. Some hosting...
Views: 65

Can I upgrade my account in the future
Yes, you can easily upgrade your account at any time. The cost is simply the price difference...
Views: 63

Do you accept PayPal payments?
Yes, we accept PayPal as a form of payment.
Views: 57

Do your servers support ASP?
While there are solutions that allow ASP web pages to run on a Linux server, they are far...
Views: 61

Does Vidatec have a money-back guarantee?
All Vidatec Hosting accounts come with a 30 day money-back guarantee as standard. If you're not...
Views: 69

How do I move my site / domain to Vidatec?
To move your existing domain name or website to Vidatec, simply complete our online order form...
Views: 79

How long will it take to set up my account?
We always do our best to set new accounts up as quickly as possible, however we can only do...
Views: 68

Is there a minimum term or contract period?
Not at all. We do offer a discount to clients who pre-pay their hosting annually and bi-anually,...
Views: 93

What is a Dedicated IP address?
What is a dedicated IP: This means that your site is the only one on the internet using that...
Views: 70

Will I have to put advertising on my website?
No, we do not require our customers to place any advertising or banners on their website.
Views: 71